{"id":5368,"date":"2017-01-09T11:21:45","date_gmt":"2017-01-09T11:21:45","guid":{"rendered":"http:\/\/mediacritica.md\/?p=5368"},"modified":"2017-01-09T11:32:51","modified_gmt":"2017-01-09T11:32:51","slug":"fals-farmaciile-din-chisinau-nu-se-mai-vorbeste-limba-rusa","status":"publish","type":"post","link":"https:\/\/old.mediacritica.md\/ro\/fals-farmaciile-din-chisinau-nu-se-mai-vorbeste-limba-rusa\/","title":{"rendered":"Fals: \u00cen farmaciile din Chi\u015fin\u0103u nu se mai vorbe\u015fte limba rus\u0103"},"content":{"rendered":"

Un incident la o farmacie a fost generalizat \u015fi prezentat ca o dovad\u0103 a \u201e\u00eenfloririi na\u0163ionalismului\u201d \u00een Moldova<\/em><\/p>\n

La 4 ianuarie 2017, versiunea online a ziarului \u201eKP v Moldove\u201d (kp.md) a publicat articolul \u00ab\u0412 \u0430\u043f\u0442\u0435\u043a\u0430\u0445 \u041a\u0438\u0448\u0438\u043d\u0435\u0432\u0430 \u043f\u0435\u0440\u0435\u0441\u0442\u0430\u043b\u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u0442\u044c \u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435 \u0434\u0430\u0436\u0435 \u0441 \u0433\u043e\u0441\u0442\u044f\u043c\u0438 \u041c\u043e\u043b\u0434\u043e\u0432\u044b: \u041d\u0435 \u043d\u0440\u0430\u0432\u0438\u0442\u0441\u044f \u2013 \u0443\u043c\u0438\u0440\u0430\u0439\u0442\u0435!\u00bb<\/a> (traducere: \u201e\u00cen farmaciile din Chi\u015fin\u0103u au \u00eencetat s\u0103 mai vorbeasc\u0103 \u00een limba rus\u0103, chiar \u015fi cu oaspe\u0163ii veni\u0163i \u00een Moldova: Dac\u0103 nu v\u0103 place, muri\u0163i!\u201d<\/em>). \u00cen articol este citat\u0103 o scrisoare venit\u0103 pe adresa redac\u0163iei de la o cet\u0103\u0163ean\u0103 a Germaniei care a fost \u00een ospe\u0163ie la prietenii din Chi\u015fin\u0103u. Ea se indigneaz\u0103 c\u0103 angajata unei farmacii refuz\u0103 s\u0103 discute cu clien\u0163ii \u00een limba rus\u0103. Redac\u0163ia a prezentat aceast\u0103 situa\u0163ie ca fiind una tipic\u0103 pentru farmaciile din Chi\u015fin\u0103u, din titlu reie\u015find c\u0103 vorbitorii de limb\u0103 rus\u0103 sunt l\u0103sa\u0163i s\u0103 moar\u0103 dac\u0103 nu vorbesc limba rom\u00e2n\u0103. \u00ab\u041d\u0430 \u0431\u044b\u0442\u043e\u0432\u043e\u043c \u0443\u0440\u043e\u0432\u043d\u0435 \u0432 \u043d\u0430\u0448\u0435\u0439 \u0441\u0442\u0440\u0430\u043d\u0435 \u043f\u043e-\u043f\u0440\u0435\u0436\u043d\u0435\u043c\u0443 \u043f\u0440\u043e\u0446\u0432\u0435\u0442\u0430\u044e\u0442 \u043d\u0430\u0446\u0438\u043e\u043d\u0430\u043b\u0438\u0437\u043c \u0438 \u043d\u0435\u043e\u0431\u044a\u044f\u0441\u043d\u0438\u043c\u043e\u0435 \u0443\u043f\u0440\u044f\u043c\u0441\u0442\u0432\u043e \u0441\u043e \u0441\u0442\u043e\u0440\u043e\u043d\u044b \u0440\u0430\u0431\u043e\u0442\u043d\u0438\u043a\u043e\u0432 \u0441\u0444\u0435\u0440\u044b \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f\u00bb (traducere: \u201eLa nivel social, \u00een \u0163ara noastr\u0103 \u00een continuare \u00eenflore\u015fte na\u0163ionalismul \u015fi \u00eenc\u0103p\u0103\u0163\u00e2narea inexplicabil\u0103 a angaja\u0163ilor din sectorul serviciilor\u201d<\/em>), scrie redac\u0163ia ziarului. Reprezentan\u0163ii farmaciei spun c\u0103 motivul ini\u0163ial al conflictului a fost altul, iar clienta s-a sup\u0103rat dup\u0103 ce i s-a f\u0103cut observa\u0163ie s\u0103 nu deschid\u0103 sticlu\u0163a medicamentului care i-a fost propus. <\/strong>\u00cen opinia expertei media Viorica Zaharia, ziarul a prezentat informa\u0163ia tenden\u0163ios, iar titlul \u015fi subtitlul manipuleaz\u0103 opinia public\u0103 \u015fi propag\u0103 discursul de ur\u0103. <\/strong><\/p>\n

Kp.md a publicat integral pl\u00e2ngerea Tatianei Dubin, \u00eens\u0103 nu a prezentat reac\u0163ia farmacistei, numele c\u0103reia \u00eel cuno\u015ftea, \u015fi nici a reprezentan\u0163ilor farmaciei. La sf\u00e2r\u015fitul articolului se men\u0163ioneaz\u0103 doar c\u0103, la momentul public\u0103rii, directorul general al re\u0163elei de farmacii nu era \u00een \u0163ar\u0103 \u015fi c\u0103 se va reveni la subiect dup\u0103 s\u0103rb\u0103tori. \u00cen schimb, redac\u0163ia a comentat c\u0103 sunt frecvente cazurile c\u00e2nd angaja\u0163ii din domeniul serviciilor ar refuza, principial, s\u0103 vorbeasc\u0103 \u00een limba rus\u0103. La solicitarea Asocia\u0163iei Presei Independente (API), colaboratorii ziarului au spus c\u0103 incidentul ar fi avut loc la una din farmaciile \u201eHippocrates\u201d.<\/p>\n

Reprezentantul farmaciei: \u201eMotivul ini\u0163ial al conflictului nu a fost cel al limbii vorbite\u201d<\/strong><\/p>\n

Mihai Postolachi, manager pentru dezvoltare al Companiei \u201eHippocrates\u201d, confirm\u0103 c\u0103 un asemenea incident a avut loc la 30 decembrie 2016, dar spune c\u0103 disputa s-ar fi iscat din cu totul alte motive dec\u00e2t limba vorbit\u0103 de client\u0103. \u201eConflictul ini\u0163ial nu a avut nicio leg\u0103tur\u0103 cu limbile vorbite de cele dou\u0103 interlocutoare. Doamna care a \u00eentrebat de medicament a deschis flaconul, deoarece o interesa culoarea, apoi a refuzat s\u0103 pl\u0103teasc\u0103. Acelei farmaciste \u00eei este dificil s\u0103 vorbeasc\u0103 \u00een limba rus\u0103 \u015fi ea a explicat \u00een limba rom\u00e2n\u0103 cum se utilizeaz\u0103 medicamentul. Totodat\u0103, i-a f\u0103cut observa\u0163ie c\u0103 nu trebuia s\u0103 scoat\u0103 capacul, deoarece produsul medicamentos nu va mai putea fi v\u00e2ndut unui alt cump\u0103r\u0103tor dac\u0103 nu e sigilat. Atunci clienta i-a cerut farmacistei s\u0103-i vorbeasc\u0103 \u00een limba rus\u0103. Doamna nemul\u0163umit\u0103 s-a adresat administra\u0163iei, iar noi am discutat cu farmacista, ne-am \u015fi cerut scuze de la cump\u0103r\u0103toare. Conflictul a fost aplanat \u00eenc\u0103 atunci, fiindc\u0103 \u0163inem at\u00e2t la calitatea servirii pacien\u0163ilor, c\u00e2t \u015fi la imaginea noastr\u0103\u201d, a declarat M. Postolachi.<\/p>\n

Ziarul \u00eens\u0103 a publicat articolul f\u0103r\u0103 opinia p\u0103r\u0163ii acuzate. \u201eDup\u0103 publicare, noi \u00een\u015fine am sunat la redac\u0163ie \u015fi le-am spus versiunea noastr\u0103. \u00centr-adev\u0103r, directorul general nu este \u00een \u0163ar\u0103, dar ei puteau cere opinia altor speciali\u015fti de la noi, de la managerul de personal p\u00e2n\u0103 la farmacista vizat\u0103, pentru a face un articol echilibrat\u201d, a precizat Mihai Postolachi. Redac\u0163ia publica\u0163iei a confirmat c\u0103 a discutat cu reprezentantul farmaciei despre acest caz abia dup\u0103 publicarea materialului.<\/p>\n

Pre\u015fedinta Consiliului de Pres\u0103: \u201eJurnali\u015ftii nu trebuie s\u0103 propage discursul de ur\u0103\u201d<\/strong><\/p>\n

\u00cen opinia expertei media Viorica Zaharia, pre\u015fedinta Consiliului de Pres\u0103 din Moldova, articolul a fost realizat neprofesionist. \u201eRedac\u0163ia a prezentat versiunea unei singure p\u0103r\u0163i implicate \u00een conflict, f\u0103r\u0103 s\u0103 admit\u0103 c\u0103 exist\u0103 \u015fi o alt\u0103 versiune a celor \u00eent\u00e2mplate – cea a companiei farmaceutice \u015fi a farmacistei care a servit clien\u0163ii. Jurnali\u015ftii nu au verificat informa\u0163ia oferit\u0103 de cititoare, ci au dat-o drept certitudine \u015fi au folosit-o, generaliz\u00e2nd, drept prilej pentru a afirma c\u0103 \u00een Republica Moldova exist\u0103 discriminare \u00een func\u0163ie de limba vorbit\u0103. Chiar dac\u0103 un astfel de incident ar fi avut loc \u00een forma prezentat\u0103 de KP, \u00een nici un caz nu se poate afirma c\u0103 astfel de lucruri se \u00eent\u00e2mpl\u0103 \u201e\u00een farmaciile Chi\u015fin\u0103ului\u201d, a\u015fa cum se spune \u00een titlu. O asemenea abordare este periculoas\u0103, deoarece vizeaz\u0103 un subiect sensibil \u015fi, de fapt, reprezint\u0103 o form\u0103 de propagare a discursului de ur\u0103. Din comentariile redac\u0163iei reiese c\u0103 jurnali\u015ftii nu \u015fi-au propus s\u0103 afle ce s-a \u00eent\u00e2mplat \u00een realitate \u015fi, \u00een consecin\u0163\u0103, s\u0103 informeze obiectiv publicul, ci s\u0103 r\u0103sp\u00e2ndeasc\u0103 o informa\u0163ie \u00een care procentul de adev\u0103r este foarte mic, iar pe baza ei, s\u0103 propage ni\u015fte stereotipuri\u201d, a precizat Viorica Zaharia. Ea spune c\u0103 autorul articolului a folosit mai multe tehnici de manipulare informa\u0163ional\u0103: \u201cArticolul este construit cu folosirea tehnicilor de manipulare: nu au fost expuse toate circumstan\u0163ele \u015fi detaliile cazului, generalizarea (f\u0103r\u0103 probe, cifre \u015fi date concrete), utilizarea unei singure surse, omisiunea, titlul ce nu corespunde con\u0163inutului etc. Publicarea acestui text \u00eentr-un ziar care pretinde a fi profesionist reprezint\u0103 o mostr\u0103 de rea-inten\u0163ie\u201d, a concluzionat experta.<\/p>\n

Lilia Zaharia<\/strong><\/p>\n

___________________
\n<\/strong><\/p>\n

Articolul a fost realizat \u00een cadrul Campaniei media \u00eempotriva informa\u0163iei false \u015fi tenden\u0163ioase \u2013 STOP FALS!<\/a><\/strong>, desf\u0103\u015furat\u0103 de Asocia\u0163ia Presei Independente (API), Centrul pentru Jurnalism Independent (CJI) \u015fi Asocia\u021bia VIP a Telejurnali\u0219tilor Independen\u021bi din Moldova (ATVJI).<\/em><\/p>\n

 <\/p>","protected":false},"excerpt":{"rendered":"

Un incident la o farmacie a fost generalizat \u015fi prezentat ca o dovad\u0103 a \u201e\u00eenfloririi na\u0163ionalismului\u201d \u00een Moldova La 4 ianuarie 2017, versiunea online a ziarului \u201eKP v Moldove\u201d (kp.md) a publicat articolul \u00ab\u0412 \u0430\u043f\u0442\u0435\u043a\u0430\u0445 \u041a\u0438\u0448\u0438\u043d\u0435\u0432\u0430 \u043f\u0435\u0440\u0435\u0441\u0442\u0430\u043b\u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u0442\u044c \u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435 \u0434\u0430\u0436\u0435 \u0441 \u0433\u043e\u0441\u0442\u044f\u043c\u0438 \u041c\u043e\u043b\u0434\u043e\u0432\u044b: \u041d\u0435 \u043d\u0440\u0430\u0432\u0438\u0442\u0441\u044f \u2013 \u0443\u043c\u0438\u0440\u0430\u0439\u0442\u0435!\u00bb (traducere: \u201e\u00cen farmaciile din Chi\u015fin\u0103u au<\/p>\n

Mai mult<\/a><\/div>\n","protected":false},"author":4,"featured_media":5369,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\n